GCDS offers the possibility to pre-order a selection of products before their release. All pre-order products are expressly indicated as “Pre-order item” with their respective launch date.

Pre-order products will be shipped by the estimated date specified on the product description page. If your order also contains non-pre-order products, the items will be shipped in a single shipment as soon as they are available.

Select the products you are interested in and add them to your cart, from where you can check your selection, modify it, or proceed directly to checkout. To complete your order, simply provide your billing and shipping address (if different) and select a payment method. You can also make purchases on our site by registering through the My account section.

The order is considered confirmed only when you receive the confirmation e-mail at the e-mail address provided in the purchase form. The e-mail will contain the confirmation and summary of the order, such as: description and information regarding the product, including details relating to the total price of the order, taxes, and any shipping costs.

If for any reason you need to cancel your purchase, please contact us as soon as possible. We will do everything we can to accommodate your request, but we cannot guarantee that your order can be modified once it has been submitted. If the order has already been shipped, please note that you can still request a return by following the instructions in the Returns section.

At checkout, you can choose the shipping address where you would like to receive your order, which may be different from your billing address. Please note that our courier, DHL, cannot deliver to P.O. boxes or poste restante addresses.

GCDS Srl processes orders within 24 hours of them being placed, during the first available business day. For full details, please consult the "Shipping times and costs" section

As soon as your order is handed over to DHL, you will receive an e-mail notification with the tracking number. You can also access this information within the My account section.

If you need to change your shipping or delivery information after placing your order, please contact us as soon as possible. Shipping information, including the delivery address, cannot be changed once the order has already been shipped.

For all shipments originating from or destined to countries outside the European Union, the recipient is responsible for all import duties, customs fees, and local taxes imposed by the country where the shipment is delivered. Payment of these charges is required to clear the order through customs. It is not possible to calculate the exact amount to be paid for taxes and duties, so we recommend that you check these before placing an order.

We invite you to consult the returns and refunds section.

Credit/debit card payments can be made using the Shopify Payments payment gateway.

Accepted credit cards are: Mastercard, Visa, American Express, Maestro, UnionPay, as well as via ApplePay, GooglePay, and ShopPay services.

Once the order is completed, you will receive a confirmation email containing your order number and a summary of your purchase details.

• PayPal: After confirming the order on the site, you will be redirected to PayPal's servers, where you can log into your account and pay using your remaining balance or a linked account. Once the order is completed, you will receive a confirmation email containing your order number and a summary of your purchase details.
• Klarna offers an innovative, fully digital payment service. Find here more information on the deferred, installment, or immediate payment option and how to use it online.

The price of our products published on the site refers to the individual item, is expressed in euros, and includes VAT. In accordance with Article 53 of the Consumer Code, upon acceptance of their order, the Customer will receive written confirmation containing information regarding the products ordered, the amount paid, the price details for each product, and the existence of the right of withdrawal, of which these terms of sale already provide notice. No additional taxes or customs duties are collected within the EU. During the checkout process, VAT is indicated separately. GCDS points out that the displayed prices may be subject to change without notice.

Any customs fees are applied at the carrier's discretion and in accordance with local laws. All customs duties must be paid by the customer and will not be covered by GCDS. For more accurate information, we suggest contacting your local customs office.

If you have received an email informing you that your payment was unsuccessful, please place a new order online or contact us. We will help you understand the reason for the declined transaction and choose another payment method.

If you use this Site and/or register by creating an account and/or password, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. If you register or provide us with any information, you agree to provide us with current, complete, and accurate information. GCDS is not responsible for any errors or delays in responding to any request or claim caused by incorrect, outdated, or inaccurate information provided by you or by technical problems beyond GCDS's control. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such password to another party or allow another party or entity to access the Site using such password. You must notify GCDS immediately of any security breach or unauthorized use of your account. GCDS cannot be held responsible for, and disclaims any liability in relation to, the use of any information posted or displayed by you on this Site.

By registering on our site, you will be able to access a series of exclusive services: Subscribe to the newsletter and receive invitations to online events, promotional codes, and exclusive products. Save your address to speed up order completion. Save credit card information to speed up payment. Check the status of your order.

If you have forgotten your password, click on Forgot password? on the “My Account” page. After entering your e-mail address, a new password will be sent to you.

• E-Gift Cards can only be purchased online and can be paid for using all available payment methods.
• E-Gift Cards are available in 4 denominations: 50, 100, 200, 500 EUR

• E-Gift Cards can only be used by the holder online for the purchase of any product, except for other E-Gift Cards.
• To use the E-Gift Card, enter the code received via email in the designated "Discount code or gift card" field during the checkout process.

Once purchased, E-Gift Cards cannot be returned or exchanged for cash.

If your total purchase is less than the value of the E-Gift Card, the difference will remain available on your E-Gift Card and can be used for future purchases.

You can check your Gift Card balance by clicking here, or by contacting our customer service team at this link

If your purchase total exceeds the value of the E-Gift Card, the difference must be paid using a valid form of payment.

If you make a full or partial return of your purchase made using an E-Gift Card, the refund will be credited back to the E-Gift Card itself.